Refund policy
Returns & Refunds Policy
All sales are final. We do not accept returns or refunds for change of mind, incorrect selection, or any misunderstanding of the product.
However, if your item arrives damaged, please contact us within 7 days of delivery at skyla@skylasummers.com with your order number and clear photos of the issue.
If your claim is approved, we will offer a replacement or refund at no additional cost.
Please note:
- Items must not be used or altered.
- We do not accept returns for minor imperfections that do not affect the usability of the product.
- We are not responsible for damage caused after delivery.
- Orders cannot be cancelled or modified once they have been processed.
If you have any questions before purchasing, feel free to contact us — we’re happy to help ensure you make the right choice.